Contact

The provider complies with applicable consumer protection legislation and makes every effort to fulfill its obligation to ensure an effective complaint handling system. Users may submit complaints via email at info@inesa.si or by regular mail to: Inesa d.o.o., Priolova cesta 85, Morje, 2313 Fram, Slovenia. The complaint handling procedure is confidential. Inesa d.o.o. recognizes that a key characteristic of consumer disputes is the imbalance between the economic value of the claim and the time and costs required to resolve the dispute, which is also the main obstacle preventing consumers from initiating court proceedings. Inesa d.o.o. strives to resolve any disputes amicably to the best of its ability. The provider must acknowledge receipt of the complaint within five working days, inform the user of the expected processing time, and keep the user informed about the progress of the procedure throughout.

Splošni pogoji | Terms and Conditions

Na spletnih straneh predstavljamo splošne informacije o družbi Inesa d.o.o., njenem poslovanju in njenih proizvodih.

Prosimo vas, da natančno preberete to obvestilo, ki se nanaša na vsakogar, ki obišče to spletno stran. Z uporabo spletne strani www.inesa.si uporabnik potrjuje, da je sprejel tu opisane pogoje in se z njimi strinja.

Omejitev uporabe informacij in gradiv
Vse informacije in gradiva (pisna in slikovna), objavljena na spletni strani inesa.si, se lahko reproducirana le v nekomercialne namene, pri čemer se morajo ohraniti vsa navedena opozorila o avtorskih ali drugih pravicah. Informacij in gradiv, objavljenih na teh spletnih straneh, se ne sme prepisovati, razmnoževati ali kako drugače razširjati v komercialne namene brez izrecnega pisnega dovoljenja družbe Inesa d.o.o. Na vsaki reprodukciji ali primerku vsebine teh spletnih strani mora biti uporabljen znak Inesa d.o.o. v skladu s pravili celostne grafične podobe – vse pravice pridržane. To pravno obvestilo lahko družba Inesa d.o.o., kadarkoli spremeni in je za uporabnike zavezujoče v vsakokrat spremenjeni obliki, zato priporočamo, da jih v primeru uporabe spremljate na spletni strani inesa.si. Z uporabo teh strani ste izkazali in potrdili, da ste seznanjeni z našimi pogoji in se z njimi strinjate. Uporaba spletne strani inesa.si v nasprotju z navedenimi pravili je prepovedana. Uporabnik, ki uporablja spletno stran na način, ki je v nasprotju z navedenimi pravili, je v celoti materialno in odškodninsko odgovoren. Pridružujemo si pravico do uporabe in javno objavo slikovnega gradiva, katero je naš proizvod.

Omejitev odgovornosti
Vse informacije in gradiva na inesa.si so informativne narave. Družba Inesa d.o.o. se trudi za pravilnost, ažurnost in popolnost podatkov na spletnem mestu, vendar za njihovo točnost in celovitost ne more jamčiti in ne prevzema nikakršne odgovornosti. Uporabniki uporabljajo objavljene vsebine na lastno odgovornost. Niti družba Inesa d.o.o., niti katerakoli pravna ali fizična oseba, ki je sodelovala pri nastanku in izdelavi spletne strani inesa.si ali še sodeluje pri nadgradnjah, zato ne odgovarja za nobeno škodo, ki bi izhajala iz dostopa do, uporabe ali ne možnosti uporabe informacij na teh spletnih straneh ali za kakršnekoli napake ali pomanjkljivosti v njihovi vsebini.

Družba Inesa d.o.o. tudi ne more biti odgovorna za škodo (vključno tisto, ki jih povzročijo virusi) računalniške opreme, mobilnih telefonov ali katerekoli druge aplikacije, s katero je mogoče dostopati do spletne strani inesa.si zaradi uporabnikovega obiska strani ali kakršnekoli njene uporabe. Družba Inesa d.o.o. ni odgovorna za nikakršno škodo kakršnekoli vrste, ki bi utegnila nastati zaradi uporabe ali nezmožnosti uporabe spletne strani inesa.si. Družba Inesa d.o.o. si pridržuje pravico, da spremeni vsebino spletne strani inesa.si kadarkoli, na kakršenkoli način in ne glede na razlog brez predhodnega obvestila, in ne prevzema nikakršne odgovornosti za kakršnekoli posledice takih sprememb.

General Information
The website provides general information about Inesa d.o.o., its operations, and its products. Please read this notice carefully, as it applies to all visitors of this website. By using the website www.inesa.si, the user confirms that they have accepted and agree to the terms described herein.

Limitation on Use of Information and Materials
All information and materials (textual and visual) published on the website inesa.si may be reproduced solely for non-commercial purposes, provided that all copyright and other proprietary notices are retained. The information and materials published on this website may not be copied, reproduced, or otherwise distributed for commercial purposes without the express written permission of Inesa d.o.o. Each reproduction or copy of the content must include the Inesa d.o.o. trademark in accordance with the company’s corporate identity guidelines – all rights reserved. Inesa d.o.o. reserves the right to modify this legal notice at any time. Such modifications are binding on users in their amended form; therefore, users are advised to review them periodically on the website inesa.si. By using this website, you acknowledge that you are familiar with these terms and agree to be bound by them. Any use of the website inesa.si that is contrary to these terms is prohibited. Users who act in violation of these terms shall be fully liable for any material damage incurred. We reserve the right to use and publicly publish visual materials depicting our products.

Limitation of Liability
All information and materials available on inesa.si are provided for informational purposes only. Inesa d.o.o. strives to ensure the accuracy, timeliness, and completeness of the data on the website; however, it cannot guarantee their accuracy or completeness and assumes no liability in this regard.

Users access and use the published content at their own risk. Neither Inesa d.o.o. nor any legal or natural person involved in the creation, development, or maintenance of the website shall be liable for any damages arising from access to, use of, or inability to use the information on this website, or for any errors or omissions in its content.

Inesa d.o.o. shall not be liable for any damage (including damage caused by viruses) to computer equipment, mobile devices, or any other application used to access the website, resulting from a user’s visit to or use of the website.

Inesa d.o.o. shall not be liable for any damages of any kind that may arise from the use or inability to use the website inesa.si.

Inesa d.o.o. reserves the right to change the content of the website at any time, in any manner, and for any reason without prior notice, and assumes no liability for any consequences of such changes.